We use cookies to enhance your experience. By continuing to visit this site you agree to our use of cookies. Privacy Policy
Your privacy matters. Here's exactly how we collect, use, and protect your personal information — in plain English.
Last updated: January 2025 · GDPR Compliant
Contact Details
Your name, email address, and phone number when you get in touch or use our contact form.
Project Information
Details about your website requirements, business goals, and any content or branding you share with us.
Communication Records
Records of our emails and conversations to ensure we deliver exactly what you need.
Website Usage Data
Basic analytics such as pages visited and time spent, used solely to improve the website experience.
Delivering Your Project
We use your information to build, manage, and deliver your website to the highest standard.
Communication
To respond to your enquiries, provide updates, and offer ongoing support.
Service Improvement
To continually improve how we work based on feedback and usage data.
Legal Compliance
To meet our obligations under GDPR and UK Data Protection law, and to protect against fraud.
Right to Access
You can request a copy of the personal data we hold about you at any time.
Right to Rectification
If any information we hold is inaccurate, you have the right to have it corrected.
Right to Erasure
You can request that we delete your personal data, subject to any legal obligations we may have.
Right to Object
You have the right to object to how we process your personal data in certain circumstances.
Security Measures
We take appropriate technical measures to protect your data, including secure communications and encrypted storage.
Data Retention
We only keep your data for as long as necessary to deliver our services or meet legal obligations.
Third Parties
We never sell your data. We may share it with trusted tools (e.g. email platforms) solely to run our service.
Policy Updates
This policy may be updated from time to time. Significant changes will be communicated directly.
If you'd like to exercise any of your rights or have questions about how we handle your data, get in touch — we'll respond within 30 days as required by GDPR.
hello@chichesterwebdesign.co.uk